Refund Policy

All course payments are non-refundable unless stated otherwise in writing. If we do provide a credit or a refund, we do so in our sole discretion and without obligation to do so again in the future.

We recommend contacting us for assistance if you experience any issues receiving or listening to our courses.


Disclaimer: Healing and medicine are two separate disciplines which can complement each other. Reiki is the art of natural healing, not the practice of medicine. Reiki is intended to be a supplement to, and not a substitute for, professional medical care and treatment. In the case of any serious medical ailment of condition, you should always consult your doctor for advice.

Disclaimer – Reconnective Healing: Ray Brown and anyone associated with this work, inclusive of, but not limited to Reconnective Healing, make no claims, promises or guarantees and are neither diagnosing nor treating specific health or life challenges. You are solely responsible for seeing to and continuing with your own medical treatment and care.

Cancellation Policy

Please let me know at least 24 hours in advance if you need to cancel your appointment. Cancellations within 24 hours of your appointment will be charged at the full appointment rate. Cancellations a minimum of 24 hours in advance of your appointment will not be charged and we will aim to rearrange your appointment within 14 working days.

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form or send an email to

This document was last updated on June 1st, 2021